2.4 Warranty fine print to hunt for

Monthly Service Plans: some "Platinum" warranty plans charge a separate monthly fee that customers assume is bundled into the contract.
Non-transferable clauses: the warranty doesn't carry over to a new homeowner when you sell.
Class-action waiver / mandatory arbitration: if the company defrauds a class of customers, you can only arbitrate individually — you cannot join a group lawsuit or collect from a class settlement.

2.3 The warranty that actually defines your 20-year experience: Workmanship

2.5 What to do if the installer goes under (or you DIY'd)

Next Step

Questions after reading this section? Send us your utility bill — we will come back within one business day with a recommendation specific to your situation.