Chapter 2 · Warranties and Maintenance
2.5.2 An emergency troubleshooting flow
(any solar contractor, electrician, or general contractor can do this):
- Check the monitoring app to see which string or device went offline.
- Open the inverter / battery cabinet and read the error code.
- Check the DC/AC breakers and DC/AC disconnects.
- Inspect terminations for oxidation or looseness.
- Replace damaged components and file the warranty claim with the manufacturer directly — most manufacturers do not require "the original installer must perform the replacement."